Frequently Asked Questions
Can I buy a single plugin or theme?
The answer is a big YES. You can buy any single plugin or theme you want. All you need to know is to check our products and get the one that your need
What is the refund policy of themencode?
We know that each and every one of our products is very essential and free from any kinds of bugs or issues. So we are almost sure that you won’t need the refund but even after that we have created a detailed 15 days refurn policy and you can check this out on the refund policy page.
Can I share my username and password with others?
It’s a violation of the rule. So we ask you not to share your login details with others.
Do I need a regular license or an extended license?
An extended license is always preferred by us cause it gives you more features with extra validity and you also get support for a longer period.
What payment method do you accept?
We access almost every type of payment method. To name just a few PayPal, VISA, and MasterCard.
I have forgotten my Email/password
It is very easy to recover. Just click on the forget password button and just follow the steps…
Can I get a refund?
Check out the refund policy page. If you are eligible and meet the criteria you will get a refund. Make sure you apply within 15 days.
Where can I ask a question about an item I want to purchase?
Here is the contact us page. Click on the link and send us your message. We will contact you as soon as possible. You can contact us through our support hub also.
We also have every social media handle. You can contact us there too.