Refund Policy

There is a live Preview available for each of our items so that you can see exactly what it is that you are purchasing. We strongly recommend that you thoroughly check through our plugins and submit any queries you may have to us via our help email, social media, or blogs. Our incredibly helpful and knowledgeable customer service representatives are standing by around the clock to respond to any inquiries you may have concerning the products we offer. You can also e-mail us at themencode@gmail.com or submit a message to this address: https://themencode.support-hub.io Both of these options are available to you.

 

 

We are so sure that you will be assisted and benefited from the products that we provide a no-questions-asked return policy for the first 15 days after you purchase them.

If you decide that you do not want to keep our product, or if it creates problems for you, just let us know within 15 days of the date of your initial purchase, and we will give you a full and complete refund, with no questions asked.

On the other hand, we may ask you for feedback on how we can improve while we refund your money. In addition, it would be quite helpful if you could shed some light on the circumstances behind your request for a refund.

At Themencode, our mission is to make using WordPress as enjoyable as possible for our users. Our products are designed to provide individuals and individual plugins with the best possible user experience. As a result, one of our goals is to distribute WordPress plugins that are enhanced with the most recent trends and best practices in software development.

Utilizing our goods will assist you in achieving amazing and long-lasting transformations, which is central to our aim. For this reason, we give our consumers access to live previews, articles, blogs, manuals, product interface photos, thorough descriptions, feature lists, our social media channels, and hundreds of customer reviews so that you can make an informed purchasing decision.

Some points that should be considered

We’ll process your refund as soon as we are able. In some cases, we may ask you to go through the trouble for us.
We are only likely to refund customers who act in good faith or did not use our solutions improperly.
Refunds may only be processed before 15 days have passed from the purchase date. After 15 days, no refunds are available.
We do not provide refunds on discount products.

 

 

 

 

We’ll process your refund as soon as we are able. In some cases, we may ask you to go through the trouble for us. We are only likely to refund customers who act in good faith or did not use our solutions improperly.

Refunds may only be processed after 15 days have passed from the purchase date. After 15 days, no refunds are available.

Some of our products, some WordPress extensions and others, demand for annual subscription renewals; nevertheless, you have the option of either renewing or not renewing your subscription. Because we are continuously working to improve our offerings and putting out new versions, it is strongly recommended that you keep your subscriptions updated.

If the parent plugin becomes expired-

No product can be downloaded from the dashboard under any circumstances. Additionally, none of the add-ons for the parent plugin will be made available for download section either. After you have successfully renewed your subscription to the parent plugin, all of the plugin’s extensions will be made accessible for download.

Please be aware that in order to setup an automatic payment account, you need to use one of the following payment methods: PayPal, Stripe. Because of this, the payment gateways will be able to automatically charge you in order to successfully fulfill automated payments.

In case you do not cancel the automatic payments from your account, it will – Renew the subscription after one year Charge from your account automatically

 

 

So, if you don’t want to renew your license after one year, please make sure to cancel automatic payment while purchasing

Acceptance of this Policy

When you place an order for any item from our website, you indicate that you have read and understand our return policy in full. This indicates that you accept and fully agree with the terms and conditions of this refund policy. (Do not) place an order with us if you disagree with these terms and conditions.

If the above criteria are met, then you are eligible for a refund. Please use the contact form and we will reply as soon as possible.